SHIPPING / REFUND & RETURN POLICY
SHIPPING POLICY
Here are the shipping charges for pan-India:
Pre-paid orders above Rs5000 - Free
Pre-paid orders below Rs5000 - Rs120
We process your orders within 1-3 business days. And products will be delivered to your doorstep within 5-7 business days.
Customers can also place a pre-order for sold-out products by emailing us at busimess@naturesmove.in.
Orders are not shipped on Saturdays, Sundays, or Public Holidays.
We're continuously striving to get your products to you sooner, however, in some unforeseen.
Circumstances it may take a bit longer. In this case, we'll notify you of this delay immediately.
Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, that you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proven after investigation.
But please note we are not taking any returns in packet product Specially.
In rare cases of dead-on-arrival products, clients can cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact us via email / WhatsApp via the Contact Us link.
Requests received later than 3 business days after receiving the product will be difficult to entertain. Most of the products sold are under a Manufacturer's warranty.
Refund Policy
In case of a genuine reason or reasons as shared above and after receiving back the product at our warehouse we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, in case of payment gateway name payments, a refund will be made to the same account.
